What’s Included:
✓ 30-Minute Video Planning Call
A collaborative session to understand your brand, goals, and content needs. We’ll create a structured content plan for each video.
✓ 2-Hour On-Site Filming Session
A professional videographer will travel to your location and capture all required footage based on the agreed content strategy.
✓ 3 Professionally Edited Videos
Up to 30 seconds each for maximum engagement, delivered in platform-optimised formats (Instagram Reels, TikTok, YouTube Shorts, etc.).
✓ LOF Studios Engagement Guide A comprehensive guide covering:
Best posting times
Suggested hashtags
Story usage
Optional paid promotion tips
✓ 24/7 Direct Support
A dedicated account manager available at all times for ongoing assistance.
Essentials
Refund Policy
At LOF Studios, we are committed to delivering high-quality short-form content tailored to your brand’s needs. Due to the creative nature of our services, we maintain the following refund policy:
Non-Refundable Services
All payments made for content creation, editing, or strategy services are non-refundable once work has commenced. This is because significant time, planning, and creative resources are invested from the start of each project.
Before Work Begins
Refund requests made prior to any work starting any work (including our video consultation) may be eligible for a 50% refund, to cover administrative and processing costs.
Cancellations After Project Start
Once production, editing, or consultation work has begun, no refunds will be issued. However, we are happy to make reasonable revisions in line with the agreed project scope to ensure your satisfaction.
Revisions & Satisfaction
We offer a up-to two rounds of revisions per project to ensure your content meets expectations. Additional revisions beyond this may incur an extra fee.
Delivery Delays
If a delay occurs on our end that significantly impacts your delivery timeline (and not due to client delays such as lack of materials or approvals), we may offer a partial refund or credit at our discretion.
Digital Products or Templates
Any pre-made content, templates, or digital downloads are non-refundable once delivered.
Dispute Resolution
In the unlikely event of a dispute, we encourage clients to contact us directly at support@lofstudios.co.uk so we can resolve the issue promptly and professionally.
