What’s Included:
✓ 45-Minute Video Planning Call
An extended planning session to build a more detailed content strategy tailored to your business and campaign goals.
✓ 4-Hour On-Site Filming Session
Capture a wider variety of content, allowing for more diverse and dynamic video edits.
✓ 5 Professionally Edited Videos
Up to 30 seconds each, fully optimised for all major platforms.
✓ Tailored Captions for Each Video
Engaging, on-brand captions written specifically to enhance viewer retention and conversions.
✓ Industry-Specific Hashtag Research
Custom hashtag strategy based on market and competitor analysis.
✓ LOF Studios Engagement Guide
Step-by-step instructions for publishing your videos, plus recommendations for boosting organic reach and paid visibility.
✓ 24/7 Direct Support
Direct contact with an account manager throughout the full process.
Growth
Refund Policy
At LOF Studios, we are committed to delivering high-quality short-form content tailored to your brand’s needs. Due to the creative nature of our services, we maintain the following refund policy:
Non-Refundable Services
All payments made for content creation, editing, or strategy services are non-refundable once work has commenced. This is because significant time, planning, and creative resources are invested from the start of each project.
Before Work Begins
Refund requests made prior to any work starting any work (including our video consultation) may be eligible for a 50% refund, to cover administrative and processing costs.
Cancellations After Project Start
Once production, editing, or consultation work has begun, no refunds will be issued. However, we are happy to make reasonable revisions in line with the agreed project scope to ensure your satisfaction.
Revisions & Satisfaction
We offer a up-to two rounds of revisions per project to ensure your content meets expectations. Additional revisions beyond this may incur an extra fee.
Delivery Delays
If a delay occurs on our end that significantly impacts your delivery timeline (and not due to client delays such as lack of materials or approvals), we may offer a partial refund or credit at our discretion.
Digital Products or Templates
Any pre-made content, templates, or digital downloads are non-refundable once delivered.
Dispute Resolution
In the unlikely event of a dispute, we encourage clients to contact us directly at support@lofstudios.co.uk so we can resolve the issue promptly and professionally.
